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Domestic Shipping
International Shipping
Delivery Times
Order Tracking
Shipping Insurance
Domestic Shipping
Orders to addresses within the United States and to APO/FPO addresses are shipped via USPS Priority Mail or UPS Ground Mail. We usually ship domestic orders that weigh less than 5 pounds via USPS Priority Mail, and domestic orders that weigh more than 5 pounds via UPS Ground Mail.
The shipping charge for domestic orders depends on the total order amount* according to the table below. These shipping charges are based on the USPS Priority Mail and UPS Ground Mail rates. All orders are carefully packed.
| Order amount | Charge for shipments within the United States* |
| $15 to $50 | $6.95 |
| $50.01 - $100 | $7.95 |
| Over $100 | $7.95 |
*A few of the items we carry (mainly our large totes) are oversized, and must be shipped in a separate package. A special shipping charge applies to an oversized item, and is indicated in the description of the item. When you add an oversized item to your shopping cart, its special shipping charge is added to the shipping charge for the non-oversized items in your order. The shipping charge for the non-oversized items is determined by their total cost according to the table above.
We charge a flat, discounted $7.95 shipping rate for all domestic orders above $100!
Please note that we have a $15 minimum order amount requirement.
International Shipping
International orders (excluding orders to APO/FPO addresses) are shipped via USPS Air Mail.
The shipping charge for international orders varies widely with the destination country and the weight of the package. When you place an international order, you will initially only pay the Domestic Shipping Charge, which is based on the total order amount according to the Domestic Shipping Charge table above.
When we have packed and weighed your order to determine the cost of shipping your order to your country, we will email you a PayPal payment request for an additional International Shipping Charge that covers the additional cost of shipping abroad. The International Shipping Charge is the total shipping cost minus the Domestic Shipping Charge you have already paid. The total shipping cost is equal to the actual USPS Air Mail rate. All international orders are carefully packed.
If you want an estimate of the total shipping cost for an international order before you place the order, please email us with a list of the items you plan to purchase, as well as your destination country.
You will be able to pay the International Shipping Charge with the same ease as when you paid for your order - via your credit card, your eCheck, or your PayPal account. When you have paid the International Shipping Charge, we will ship your order.
We will pay the first $7 of the International Shipping Charge for all international orders above $100!
Please note that we have a $15 minimum order amount requirement.
We accept orders from the following countries:
| Anguilla
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| Argentina
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| Australia
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| Austria
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| Belgium
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| Brazil
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| Canada
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| Chile
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| China
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| Costa Rica
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| Denmark
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| Dominican Republic
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| Finland
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| France
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| Germany
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| Greece
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| Hong Kong
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| Iceland
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| India
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| Ireland
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| Israel
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| Italy
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| Jamaica
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| Japan
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| Luxembourg
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| Mexico
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| Netherlands
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| New Zealand
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| Norway
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| Portugal
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| Singapore
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| South Korea
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| Spain
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| Sweden
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| Switzerland
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| Taiwan
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| United Kingdom
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Delivery Times
We usually ship your package(s) within 0 to 3 business days of your order. The transit time for domestic shipments is between 1 to 6 business days, depending on the destination address. The transit time for international shipments is between 1 to 3 weeks, depending on the destination country.
Order Tracking
Shipping confirmation emails for our UPS shipments (domestic packages over 5 pounds) will contain tracking information that you can use to track your package. Unfortunately, our USPS shipments (domestic packages under 5 pounds, as well as international packages) can not be tracked, since the USPS does not provide tracking information.
Shipping Insurance
We are not responsible for any package or individual item therein that may be lost or damaged during shipping. If you want your order insured before we ship it, please indicate this in the "Special Instructions" box on the PayPal order form that you are presented with when you place your order. We will then email you a PayPal bill for the fee that USPS or UPS charges for insuring your order at its full value. When we have received your payment for the insurance fee, we will purchase the insurance and ship your package.
In the event that your insured package or any item therein is lost or damaged during shipping, please notify us immediately. We will then mail you the receipt for the insurance you purchased. You will need to include this receipt with the claim that you submit to USPS or UPS.
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